Bring Heartbeat group details into the Slack discussion
Questions about community groups can interrupt a work block. Let Notis retrieve the relevant Heartbeat group details and make the context easier to act on.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Retrieve Group
Tool to retrieve a single group by its ID. Use when you need to get detailed information about a specific group in the Heartbeat community.
Why this helps
Answering access questions can involve repeated navigation and uncertainty about which group record is relevant.
- Brings detailed Heartbeat group information to a relevant discussion.
- Reduces the effort of tracking down the right group record.
- Gives the team shared context for access-related follow-up.
Setup
Build it in a few focused steps.
- 1Connect Slack and Heartbeat to Notis once through the portal.
- 2Create an automation in the portal, or describe the result to Notis in plain language.
- 3In one instruction, ask Notis to identify and retrieve the relevant Heartbeat group when a Slack message asks about a group.
- 4Select the Slack Channel Message Received trigger and choose a channel for run reports.
- 5Test with a real group question that includes enough context to identify the Heartbeat group.
Questions about this workflow
Can it retrieve any group details automatically?
The action retrieves one group by its ID. The instruction and Slack message need enough information to identify the group.
Does this update group settings?
No. It retrieves group details for reference and does not change the group.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Heartbeat. A trigger fires from one place; an action lands in another.
Slack triggers
Heartbeat actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Events
Tool to retrieve event information from the community. Use when you need to list events with optional pagination support.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List channels
Tool to retrieve a paginated list of channels in the community. Use when you need to list, browse, or search for channels in the Heartbeat community. Supports filtering by archived status, channel type, and pagination.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
List Groups
Tool to retrieve a paginated list of access groups in the community. Use when you need to browse groups with optional filters for parent groups or user membership. Supports cursor-based pagination.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
List Users
Tool to retrieve a paginated list of users in the Heartbeat community. Use when you need to get user information with optional filtering by creation date, group membership, or role.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Reactivate User
Tool to reactivate a previously deleted user by email to allow them to access the community again. Use when you need to restore access for a user who was previously removed.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Retrieve Group
Tool to retrieve a single group by its ID. Use when you need to get detailed information about a specific group in the Heartbeat community.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Retrieve User
Tool to retrieve a single user by their ID. Use when you need to get detailed information about a specific user in the Heartbeat community.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Heartbeat, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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