Restore Heartbeat access from a clear Slack request
A direct request to restore a removed member can be easy to lose in chat. Have Notis act on the clear request and report the outcome in your chosen channel.
Trigger
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Action
Reactivate User
Tool to reactivate a previously deleted user by email to allow them to access the community again. Use when you need to restore access for a user who was previously removed.
Why this helps
Manual transfer from a restoration request to the community tool can delay access and leave the request unresolved.
- Moves a clear restoration request from Slack into a Heartbeat action.
- Reduces the chance that an access request gets buried in DMs.
- Provides a report so the team can see whether reactivation was handled.
Setup
Build it in a few focused steps.
- 1Connect Slack and Heartbeat to Notis once through the portal.
- 2Create an automation in the portal, or tell Notis in plain language what request should trigger the action.
- 3In one instruction, ask Notis to reactivate a previously deleted Heartbeat user only when a Slack DM clearly requests it and provides the member's email.
- 4Select the Slack Direct Message Received trigger and choose a channel for run reports.
- 5Test with an authorized, real restoration request and check the result before relying on the workflow.
Questions about this workflow
Does this workflow reactivate every user mentioned in a DM?
The instruction should limit reactivation to clear requests to restore a previously deleted member and require an email address.
Can Heartbeat reactivate an account that was never deleted?
The action is intended for a previously deleted user. Notis should report if the action cannot restore the account.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Heartbeat. A trigger fires from one place; an action lands in another.
Slack triggers
Heartbeat actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Events
Tool to retrieve event information from the community. Use when you need to list events with optional pagination support.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List channels
Tool to retrieve a paginated list of channels in the community. Use when you need to list, browse, or search for channels in the Heartbeat community. Supports filtering by archived status, channel type, and pagination.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
List Groups
Tool to retrieve a paginated list of access groups in the community. Use when you need to browse groups with optional filters for parent groups or user membership. Supports cursor-based pagination.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
List Users
Tool to retrieve a paginated list of users in the Heartbeat community. Use when you need to get user information with optional filtering by creation date, group membership, or role.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Reactivate User
Tool to reactivate a previously deleted user by email to allow them to access the community again. Use when you need to restore access for a user who was previously removed.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Retrieve Group
Tool to retrieve a single group by its ID. Use when you need to get detailed information about a specific group in the Heartbeat community.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Retrieve User
Tool to retrieve a single user by their ID. Use when you need to get detailed information about a specific user in the Heartbeat community.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Heartbeat, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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