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Turn an acknowledgment reaction into a member lookup

When a message gets the team's acknowledgment, Notis can find relevant Heartbeat member context so a small follow-up does not disappear in the scroll.

Trigger

Message Reaction Added

Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.

Action

List Users

Tool to retrieve a paginated list of users in the Heartbeat community. Use when you need to get user information with optional filtering by creation date, group membership, or role.

Why this helps

Acknowledged messages can still leave a hidden lookup task that nobody remembers to complete.

  • Uses a familiar reaction as a lightweight follow-up cue.
  • Brings member lookup results to a team-chosen report channel.
  • Helps convert a marked message into a more complete next step.

Setup

Build it in a few focused steps.

  • 1Connect Slack and Heartbeat to Notis once through the portal.
  • 2Create an automation in the portal, or describe the intended outcome to Notis in plain language.
  • 3In one instruction, ask Notis to search Heartbeat users when the agreed acknowledgment reaction is added and return a likely member match.
  • 4Select the Slack Message Reaction Added trigger, optionally choose the emoji or channel, and choose a channel for run reports.
  • 5Test the reaction on a real message that contains a clear member identifier.

Questions about this workflow

Can the workflow run for a specific reaction?

Yes. The Slack reaction-added trigger supports optional filtering by channel and emoji name.

What happens if multiple users match?

Ask Notis to report multiple plausible matches clearly so the team can choose the right person.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Slack to Heartbeat. A trigger fires from one place; an action lands in another.

Slack triggers

Heartbeat actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get Events

Tool to retrieve event information from the community. Use when you need to list events with optional pagination support.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

List channels

Tool to retrieve a paginated list of channels in the community. Use when you need to list, browse, or search for channels in the Heartbeat community. Supports filtering by archived status, channel type, and pagination.

ActionInstant

New Channel Created Trigger

Triggered when a new channel is created in Slack.

TriggerInstant

List Groups

Tool to retrieve a paginated list of access groups in the community. Use when you need to browse groups with optional filters for parent groups or user membership. Supports cursor-based pagination.

ActionInstant

Channel Message Received

Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.

TriggerInstant

List Users

Tool to retrieve a paginated list of users in the Heartbeat community. Use when you need to get user information with optional filtering by creation date, group membership, or role.

ActionInstant

Direct Message Received

Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.

TriggerInstant

Reactivate User

Tool to reactivate a previously deleted user by email to allow them to access the community again. Use when you need to restore access for a user who was previously removed.

ActionInstant

Message Reaction Added

Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Retrieve Group

Tool to retrieve a single group by its ID. Use when you need to get detailed information about a specific group in the Heartbeat community.

ActionInstant

Message Reaction Removed

Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Retrieve User

Tool to retrieve a single user by their ID. Use when you need to get detailed information about a specific user in the Heartbeat community.

ActionInstant

Reaction Added Trigger

DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.

TriggerInstant

Connect any two apps with Notis in the middle.

Slack and Heartbeat, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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