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Find a customer's Gumroad sales from a DM

Use the conversation where a question arrived to request a purchase lookup and get the result in your run-report channel.

Trigger

Direct Message Received

Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.

Action

Get Sales

Tool to retrieve all successful sales by the authenticated user. use when you need to list your gumroad sales, optionally filtering by email, date range, product, or pagination.

Why this helps

Switching from a support conversation to a sales dashboard to verify a purchase slows down replies.

  • Reduce support context switching
  • Check successful purchases by customer email
  • Keep results routed to the report channel

Setup

Build it in a few focused steps.

  • 1Connect Slack and Gumroad to Notis once through the portal.
  • 2Create a new automation in the portal named Customer sales lookup.
  • 3Use one plain-language prompt asking Notis to look up successful Gumroad sales for the customer email included in a Slack DM.
  • 4Select Direct Message Received as the trigger and choose a run-report channel.
  • 5Test with a real support question and an authorized customer email.

Questions about this workflow

Does this send a reply to the customer?

No. It retrieves sales and reports the result in the channel you choose.

What information should the DM include?

Include the customer's email and a clear request to check Gumroad purchases.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Slack to Gumroad. A trigger fires from one place; an action lands in another.

Slack triggers

Gumroad actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get Resource Subscriptions

Tool to show all active subscriptions of the user for the input resource. use when you need to review existing webhooks before adding a new one.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Sales

Tool to retrieve all successful sales by the authenticated user. use when you need to list your gumroad sales, optionally filtering by email, date range, product, or pagination.

ActionInstant

New Channel Created Trigger

Triggered when a new channel is created in Slack.

TriggerInstant

Get User

Tool to retrieve the authenticated user's data. use when you need the current user's profile details after authentication.

ActionInstant

Channel Message Received

Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.

TriggerInstant

Subscribe to Resource

Tool to subscribe to a resource. use when you need to receive real-time event webhooks after creating your webhook endpoint.

ActionInstant

Direct Message Received

Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.

TriggerInstant

Unsubscribe From Resource

Tool to unsubscribe from a resource. use after verifying the subscription id exists to remove webhook.

ActionInstant

Message Reaction Added

Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Message Reaction Removed

Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Reaction Added Trigger

DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.

TriggerInstant

Connect any two apps with Notis in the middle.

Slack and Gumroad, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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