Get purchase context for a support question
Gather the purchase details first, then decide how to handle the customer's question with the relevant context in view.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Get Sales
Tool to retrieve all successful sales by the authenticated user. use when you need to list your gumroad sales, optionally filtering by email, date range, product, or pagination.
Why this helps
A customer question can sit unanswered while you hunt for purchase details in another tool.
- Prepare a support response with purchase context
- Reduce back-and-forth tool searches
- Keep the lookup tied to the original discussion
Setup
Build it in a few focused steps.
- 1Connect Slack and Gumroad to Notis once through the portal.
- 2Create a new automation named Support purchase context.
- 3Write one plain-language prompt asking Notis to retrieve successful sales matching the customer email in the Slack message.
- 4Choose Slack Channel Message Received as the trigger and select the report channel.
- 5Test with a support-style message and confirm no customer message is sent automatically.
Questions about this workflow
Does this issue refunds?
No. The available action retrieves successful sales and does not issue refunds.
Will it contact the customer?
No. It reports lookup results in the selected run-report channel.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Gumroad. A trigger fires from one place; an action lands in another.
Slack triggers
Gumroad actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Resource Subscriptions
Tool to show all active subscriptions of the user for the input resource. use when you need to review existing webhooks before adding a new one.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Sales
Tool to retrieve all successful sales by the authenticated user. use when you need to list your gumroad sales, optionally filtering by email, date range, product, or pagination.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Get User
Tool to retrieve the authenticated user's data. use when you need the current user's profile details after authentication.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Subscribe to Resource
Tool to subscribe to a resource. use when you need to receive real-time event webhooks after creating your webhook endpoint.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Unsubscribe From Resource
Tool to unsubscribe from a resource. use after verifying the subscription id exists to remove webhook.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Gumroad, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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