See the themes in customer feedback
Make feedback easier to review by grouping what customers are saying while keeping the specific evidence close at hand.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Create Chat Completion
Tool to generate a chat-based completion for a conversation. Use when you have a list of prior messages and need the model’s next reply.
Why this helps
Feedback scattered through Slack is difficult to compare, and recurring themes can be missed.
- Review recurring themes more quickly.
- Keep summaries tied to what customers actually said.
- Spot unanswered questions worth investigating.
Setup
Build it in a few focused steps.
- 1Connect Slack and Groqcloud to Notis once in the portal.
- 2Create an automation and describe how Groqcloud should summarize feedback, preserve evidence, and flag open questions.
- 3Select Slack Channel Message Received as the trigger and choose where Notis reports runs.
- 4Test with a real Slack message containing customer feedback.
Questions about this workflow
Can it analyze sentiment?
You can ask for a plain-language tone summary, while requiring examples and avoiding unsupported claims about customer intent.
Will it combine feedback across messages?
Each run works from the message and context available to it. The prompt can ask for a summary of the current feedback item.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Groqcloud. A trigger fires from one place; an action lands in another.
Slack triggers
Groqcloud actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Audio Translation
Tool to translate an audio file into English text. Use when you have a non-English recording and need an accurate English transcript. Use after confirming the file path.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Chat Completion
Tool to generate a chat-based completion for a conversation. Use when you have a list of prior messages and need the model’s next reply.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Retrieve Model
Tool to retrieve detailed information about a specific model. Use after listing models when you need metadata for a chosen model.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
List Models
Tool to list all available models. Use when you need to fetch supported models and their metadata.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
List TTS Voices
Tool to retrieve available TTS voices for Groq PlayAI models. Use when you need to discover voice options before calling text-to-speech. Note: static list maintained manually; no live endpoint exists.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Groqcloud, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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