Keep customer promises on your radar
Turn an internal note about a customer commitment into a follow-up you can plan.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Insert Task
Creates a new task in a given `tasklist id`, optionally as a subtask of an existing `task parent` or positioned after an existing `task previous` sibling, where both `task parent` and `task previous` must belong to the same `tasklist id` if specified.
Why this helps
A promise to send an answer, update, or deliverable is mentioned internally and gets lost among other work.
- Record customer follow-through where daily tasks are reviewed.
- Keep the customer and promised outcome clear.
- Reduce the risk of an important update slipping past its expected window.
Setup
Build it in a few focused steps.
- 1Connect Slack and Google Tasks to Notis once in the portal.
- 2Create an automation and use one prompt asking Notis to create a task for clear customer promises or deliverables mentioned in channel messages.
- 3Select Channel Message Received as the trigger.
- 4Choose the run-report channel and test with one real customer commitment.
Questions about this workflow
Will it create tasks for general customer discussion?
The instruction should specify that only a clear promise, deliverable, or promised update needs a task.
What should I ask Notis to include?
Include the customer context and the promised outcome so the task is understandable later.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Google Tasks. A trigger fires from one place; an action lands in another.
Slack triggers
Google Tasks actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Clear tasks
Permanently clears all completed tasks from a specified google tasks list; this action is destructive and idempotent.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create a task list
Creates a new task list with the specified title.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Delete task
Deletes a specified task from a given task list in google tasks.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Delete task list
Permanently deletes an existing google task list, identified by `tasklist id`, along with all its tasks; this operation is irreversible.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Get Task
Use to retrieve a specific google task if its `task id` and parent `tasklist id` are known.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Get task list
Retrieves a specific task list from the user's google tasks if the `tasklist id` exists for the authenticated user.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Insert Task
Creates a new task in a given `tasklist id`, optionally as a subtask of an existing `task parent` or positioned after an existing `task previous` sibling, where both `task parent` and `task previous` must belong to the same `tasklist id` if specified.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
List task lists
Fetches the authenticated user's task lists from google tasks; results may be paginated.
Connect any two apps with Notis in the middle.
Slack and Google Tasks, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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