Keep customer follow-ups from slipping through DMs
A DM can hold an important promise. Let Notis prepare the reply so you can review it when you have a moment.
Trigger
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Action
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Why this helps
Customer follow-ups in private Slack conversations are easy to lose among unrelated messages and interruptions.
- Surfaces commitments made in DMs
- Prepares a response without sending it automatically
- Makes follow-up easier to complete between other tasks
Setup
Build it in a few focused steps.
- 1Connect Slack and Google Super to Notis once in the portal.
- 2Create an automation or ask Notis conversationally to draft replies for customer follow-ups in Slack DMs.
- 3Describe in one plain-language instruction which commitments count and how Notis should prepare a reviewable draft.
- 4Select the Slack direct-message trigger, set the run-report channel, and test with one appropriate DM.
Questions about this workflow
Does this include group channels?
This workflow uses the direct-message trigger. Use the channel-message trigger for messages posted in Slack channels.
Does Notis send the draft to the customer?
No. The selected Google Super action creates a Gmail draft for your review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Google Super. A trigger fires from one place; an action lands in another.
Slack triggers
Google Super actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Enrichment
Adds an enrichment at a specified position in a defined album.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add file sharing preference
Modifies sharing permissions for an existing google drive file, granting a specified role to a user, group, domain, or 'anyone'.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Add or remove to customer list
Addorremovetocustomerlist tool will add a contact to a customer list in google ads. note: it takes 6 to 12 hours for changes to be reflected in the customer list.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Add Sheet to Spreadsheet
Adds a new sheet (worksheet) to a spreadsheet. use this tool to create a new tab within an existing google sheet, optionally specifying its title, index, size, and other properties.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Aggregate Column Data
Searches for rows where a specific column matches a value and performs mathematical operations on data from another column.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Append Dimension
Tool to append new rows or columns to a sheet, increasing its size. use when you need to add empty rows or columns to an existing sheet.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Batch Add Media Items
Adds one or more media items to an album in google photos.
Connect any two apps with Notis in the middle.
Slack and Google Super, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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