Keep vendor callbacks visible
Turn a vendor callback request shared in a DM into a GoDial contact, then handle the call when it fits your day.
Trigger
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Action
Add GoDial Contact
Tool to add a new contact in GoDial CRM. Use when you need to create contacts programmatically.
Why this helps
Vendor follow-ups often compete with customer work and are easy to forget when the details remain in a DM.
- Give vendor follow-ups a durable contact record.
- Keep the trigger tied to an explicit callback request.
- Reduce the need to revisit old DMs to find details.
Setup
Build it in a few focused steps.
- 1Connect Slack and GoDial to Notis once in the portal.
- 2Ask Notis conversationally to make the automation or create it through Automations.
- 3Write one instruction to create a GoDial contact only when a DM explicitly asks for a vendor callback and includes identifying details.
- 4Select Direct Message Received and choose the channel for run reports.
- 5Test with a real vendor callback example and review the contact.
Questions about this workflow
Will this call the vendor?
No. It creates a GoDial contact so a person can manage the callback.
Will it capture every vendor mentioned in a DM?
No. The instruction should require a clear callback request and identifying information.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Godial. A trigger fires from one place; an action lands in another.
Slack triggers
Godial actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add GoDial Contact
Tool to add a new contact in GoDial CRM. Use when you need to create contacts programmatically.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Retrieve GoDial Accounts
Tool to retrieve all accounts in the authenticated GoDial account. Use after obtaining access token to fetch available accounts. Supports optional pagination.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Retrieve GoDial External Lists
Tool to retrieve all lists in the authenticated GoDial account. Use when you need to enumerate lists for selecting a target list ID after configuring your External API access token.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Remove GoDial Account
Tool to remove a GoDial account. Use when an account needs to be permanently deleted.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Godial, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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