Keep feedback follow-ups attached to a person
A feedback note that calls for a human conversation can become a GoDial contact while its context is still fresh.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Add GoDial Contact
Tool to add a new contact in GoDial CRM. Use when you need to create contacts programmatically.
Why this helps
Feedback discussions can lead to a needed conversation without creating a clear follow-up record.
- Keep actionable feedback follow-ups visible.
- Create records only when a person is identifiable.
- Make it easier to resume a customer conversation later.
Setup
Build it in a few focused steps.
- 1Connect Slack and GoDial to Notis once in the portal.
- 2Start a new automation in Automations or ask Notis to create it conversationally.
- 3Give one instruction to add a GoDial contact when a channel message explicitly identifies a customer who needs a human feedback follow-up.
- 4Select Channel Message Received and choose where run reports should appear.
- 5Test with one actual follow-up example and review the contact.
Questions about this workflow
Will every feedback message create a contact?
No. Ask Notis to require an explicit need for personal follow-up and enough details to identify the customer.
Will the customer's feedback be logged in GoDial?
The supplied action creates a contact. Do not assume it stores a separate feedback note unless the connected action supports it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Godial. A trigger fires from one place; an action lands in another.
Slack triggers
Godial actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add GoDial Contact
Tool to add a new contact in GoDial CRM. Use when you need to create contacts programmatically.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Retrieve GoDial Accounts
Tool to retrieve all accounts in the authenticated GoDial account. Use after obtaining access token to fetch available accounts. Supports optional pagination.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Retrieve GoDial External Lists
Tool to retrieve all lists in the authenticated GoDial account. Use when you need to enumerate lists for selecting a target list ID after configuring your External API access token.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Remove GoDial Account
Tool to remove a GoDial account. Use when an account needs to be permanently deleted.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Godial, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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