Give urgent Slack support messages a next step
Ask Notis to recognize support escalations in DMs and submit the relevant context to your Getform intake form.
Trigger
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Action
Submit Form
Tool to submit form data and files to a Getform endpoint. Use when you need to post fields, files, optional reCAPTCHA or honeypot to a specific form ID.
Why this helps
An urgent DM can pull you into solving the issue while the fact that it needs follow-up goes unrecorded.
- Create a follow-up record while the issue is fresh.
- Keep the message context in one intake destination.
- Lower the chance an urgent request stays only in your DMs.
Setup
Build it in a few focused steps.
- 1Connect Slack and Getform to Notis once in the portal.
- 2Create an automation in the portal or ask Notis to submit support escalations received in DMs to your Getform escalation form.
- 3Pick Slack Direct Message Received as the trigger and choose a channel for run reports.
- 4Test with one real escalation and verify the form submission.
Questions about this workflow
Does this send every DM to Getform?
Describe the escalation signals you want Notis to look for in the prompt.
Can I use a separate form for escalations?
Yes. Name the intended Getform form in your plain-language instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Getform. A trigger fires from one place; an action lands in another.
Slack triggers
Getform actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Form Submission
Tool to retrieve a specific submission by its ID. Use when you have both form_id and submission_id and need that single record.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Form Submissions
Tool to retrieve submissions for a specific form. Use when you have a form ID and need paginated, searchable submissions optionally including file URLs.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Submit Form
Tool to submit form data and files to a Getform endpoint. Use when you need to post fields, files, optional reCAPTCHA or honeypot to a specific form ID.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Getform, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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