Check an opted-in customer email
Keep an explicitly requested customer lookup close to the support or account conversation that prompted it.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Query Gender by Email Address
Tool to determine gender from an email address. Use when you need the likely gender based on an email.
Why this helps
A requested account lookup can interrupt support work and get separated from the reason it was requested.
- Keeps the lookup tied to its Slack request.
- Uses explicit opt-in as an eligibility condition.
- Returns a tentative result for human review.
Setup
Build it in a few focused steps.
- 1Connect Slack and Gender API to Notis once in the portal.
- 2Create an instruction to query customer emails only when the message records opt-in and directly requests enrichment.
- 3Choose Channel Message Received as the trigger.
- 4Select a run-report channel and test with one eligible customer request.
Questions about this workflow
Should this be used to prioritize support?
No. Do not use inferred gender to determine support priority or service quality.
What if the Slack message only contains an email?
The prompt should require both a clear request and recorded opt-in before querying.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Gender api. A trigger fires from one place; an action lands in another.
Slack triggers
Gender api actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Country of Origin
Tool to retrieve a name's likely countries of origin. Use after confirming the name identifier.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Gender API Statistics
Tool to retrieve account statistics from Gender-API, including remaining credits and usage details. Use when you need to check your credit balance before performing further gender lookups.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Query Gender by Email Address
Tool to determine gender from an email address. Use when you need the likely gender based on an email.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Gender From First Name
Tool to determine the gender of a first name. Use when you need to identify gender based on a given name.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Query Gender by Full Name
Tool to determine gender by splitting a full name. Use when you have an exact full name string and want to infer gender. Slightly less reliable for rare or ambiguous names.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Gender api, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Gender api.