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Apply a credit note to an invoice from a Slack decision

When the team agrees which invoice a credit should offset, capture that accounting step in FreeAgent without losing the decision in chat.

Trigger

Channel Message Received

Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.

Action

Create Credit Note Reconciliation

Tool to create a credit note reconciliation in FreeAgent. Use when you need to reconcile a credit note against an invoice, offsetting the invoice amount with the credit note.

Why this helps

A credit note may be created but left unapplied because matching it to the invoice requires another remembered step.

  • Close the loop between a credit and its invoice.
  • Keep the matching decision tied to the Slack conversation.
  • Reduce a manual accounting follow-up after a credit is prepared.

Setup

Build it in a few focused steps.

  • 1Connect Slack and FreeAgent to Notis once in the portal.
  • 2Create an automation in the portal, or tell Notis in plain language to reconcile approved credits.
  • 3Ask Notis to create a FreeAgent credit note reconciliation only when Slack clearly identifies both the credit note and the invoice to offset.
  • 4Choose the Slack channel message trigger and a channel for run reports.
  • 5Test with one real matching decision and confirm the reconciliation in FreeAgent.

Questions about this workflow

Does this create the credit note too?

No. This action reconciles an existing credit note against an invoice.

What should the Slack message include?

The conversation must make the credit note and invoice clear enough for Notis to identify both records.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Slack to Freeagent. A trigger fires from one place; an action lands in another.

Slack triggers

Freeagent actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

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Tool to retrieve cashflow summary for a given date range from FreeAgent. Use when you need to analyze cash inflow and outflow over a specific period. Provides net cashflow balance, incoming and outgoing totals, and monthly breakdowns.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Company Details

Tool to retrieve company details from FreeAgent. Use when you need information about the company's registration, accounting periods, or settings.

ActionInstant

New Channel Created Trigger

Triggered when a new channel is created in Slack.

TriggerInstant

Create a Journal Set

Tool to create a journal set in FreeAgent. Use when you need to create manual journal entries for accounting corrections or adjustments. All journal entries must balance to zero (total debits equal total credits).

ActionInstant

Channel Message Received

Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.

TriggerInstant

Create Sales Tax Period

Tool to create a sales tax period in FreeAgent. Use when you need to establish a new sales tax period with specific rates and settings for tax reporting.

ActionInstant

Direct Message Received

Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.

TriggerInstant

Create Task Under Project

Tool to create a task under a specific project in FreeAgent. Use when you need to add a new task to an existing project for tracking billable or non-billable work.

ActionInstant

Message Reaction Added

Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Create A Timeslip

Tool to create a new timeslip in FreeAgent. Use when you need to log time worked on a project task by a specific user on a given date.

ActionInstant

Message Reaction Removed

Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Create a User

Tool to create a new user in FreeAgent. Use when you need to add a new team member with specific role and permissions. Requires 'Tax, Accounting & Users' permission level.

ActionInstant

Reaction Added Trigger

DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.

TriggerInstant

Create Bank Account

Tool to create a bank account in FreeAgent. Use when you need to add a new bank account, PayPal account, or credit card account to track financial transactions.

ActionInstant

Connect any two apps with Notis in the middle.

Slack and Freeagent, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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