See refund requests in one review queue
Ask for a refund snapshot in Slack and get the reasons and pending decisions gathered into a compact view.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Retrieve Form Submissions
Tool to retrieve a list of submissions for a specific form identified by its id. supports pagination to navigate through large sets of submissions.
Why this helps
Refund requests can carry customer concerns and time-sensitive decisions that are easy to lose in a busy week.
- Keep recent requests visible for timely review.
- Group common reasons without rereading every entry.
- Make unresolved decisions easier to spot.
Setup
Build it in a few focused steps.
- 1Connect Slack and Formcarry to Notis once in the portal.
- 2Create the automation in the portal, or ask Notis to review refund requests when prompted in Slack.
- 3Write one instruction to retrieve recent submissions from the refund form and summarize request reasons and items awaiting a human decision.
- 4Select the Slack channel-message trigger and choose where run reports appear.
- 5Test with a Slack request for a real refund form.
Questions about this workflow
Does this issue refunds automatically?
No. The workflow retrieves and summarizes requests for human review.
Can it focus on recent requests?
Yes. Ask for recent submissions in the instruction and use the form's available submission data.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Formcarry. A trigger fires from one place; an action lands in another.
Slack triggers
Formcarry actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Retrieve Form Submissions
Tool to retrieve a list of submissions for a specific form identified by its id. supports pagination to navigate through large sets of submissions.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Formcarry, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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