Spot onboarding friction early
When someone flags an onboarding concern, react in Slack and get a focused read of recent Formcarry feedback.
Trigger
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Action
Retrieve Form Submissions
Tool to retrieve a list of submissions for a specific form identified by its id. supports pagination to navigate through large sets of submissions.
Why this helps
Small setup hurdles can repeat across customers before anyone notices a pattern in individual submissions.
- Identify repeating setup questions or blockers.
- Give the team evidence for improving onboarding.
- Reduce repeated manual reading of individual responses.
Setup
Build it in a few focused steps.
- 1Connect Slack and Formcarry to Notis once in the portal.
- 2Create the automation in the portal, or ask Notis to check onboarding feedback when you add a chosen reaction.
- 3Use one instruction to retrieve recent submissions from the onboarding form and summarize repeated blockers, questions, and friction points.
- 4Select the Slack reaction trigger and choose a report channel.
- 5Test by reacting to a real Slack onboarding concern.
Questions about this workflow
Can it tell us exactly why a customer churned?
It can summarize information present in submitted feedback, but it cannot infer facts that the form does not collect.
Can we use it for different onboarding cohorts?
State the desired form or cohort clearly in the instruction and request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Formcarry. A trigger fires from one place; an action lands in another.
Slack triggers
Formcarry actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Retrieve Form Submissions
Tool to retrieve a list of submissions for a specific form identified by its id. supports pagination to navigate through large sets of submissions.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Formcarry, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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