Make customer feedback review a small weekly habit
Set one predictable checkpoint to look at the feedback your customers have already shared, then use Slack to keep the review visible to the team.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get Responses
Tool to retrieve a list of survey responses. Use when you need to page, sort, or filter responses.
Why this helps
Customer responses are easy to postpone when review depends on remembering to open another tool during an already full week.
- Create a repeatable moment to notice customer feedback.
- Reduce reliance on memory and ad hoc reminders.
- Share the review run where the team coordinates work.
Setup
Build it in a few focused steps.
- 1Connect Formbricks and Slack to Notis once in the portal.
- 2Create a scheduled automation with one prompt asking Notis to retrieve the relevant Formbricks responses for a weekly review.
- 3Pick a weekly recurring trigger, choose the Slack channel for run reports, and confirm the schedule and timezone.
- 4Test one run and verify that the response results reach the chosen Slack channel.
Questions about this workflow
Can the schedule be weekly?
Yes. Select a recurring weekly trigger when creating the automation.
Does it summarize or change feedback?
The action retrieves responses for review. You can ask Notis to present the results clearly in its run report.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Formbricks. A trigger fires from one place; an action lands in another.
Slack triggers
Formbricks actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Action Class
Tool to create a new action class. Use when defining custom action logic in your environment.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Attribute Class
Tool to create an attribute class in Formbricks. Use when you need to define new attribute classes for segmentation or attributes management.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Create Contact
Tool to create a new contact. Use when you need to register a contact in a Formbricks environment.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Create Display
Tool to mark a survey as displayed or link it to a response. Use after obtaining the survey and environment IDs to register a display instance.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Create Survey Response
Tool to create a response for a survey. Use after collecting all survey answers.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Create Survey
Tool to create a new survey. Use after defining survey details and questions.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Create Webhook
Tool to create a new webhook. Use when you need to register an external endpoint to receive form response events.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Delete Attribute Class
Tool to delete an attribute class. Use when you need to remove an attribute class by its ID after confirming it's no longer needed.
Connect any two apps with Notis in the middle.
Slack and Formbricks, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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