Turn a defined customer action into a reusable Formbricks class
Once the team agrees what action matters and how to describe it, create the corresponding Formbricks action class without leaving the Slack context.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Create Action Class
Tool to create a new action class. Use when defining custom action logic in your environment.
Why this helps
Event definitions can stay buried in discussions, producing inconsistent names and extra coordination when feedback workflows are built.
- Give an agreed action a reusable definition in Formbricks.
- Reduce inconsistency in event naming.
- Keep setup connected to the decision that motivated it.
Setup
Build it in a few focused steps.
- 1Connect Slack and Formbricks to Notis once in the portal.
- 2Create a plain-language automation prompt to create an action class only after the channel discussion clearly defines and approves the action.
- 3Pick Channel Message Received and choose a run-report channel.
- 4Test with an actual approved definition and confirm the class in Formbricks.
Questions about this workflow
Can a tentative idea create the class?
The prompt should require an explicit decision and a clear action definition before creating anything.
What should the team include in Slack?
Include the agreed action name and enough description to distinguish it from similar events.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Formbricks. A trigger fires from one place; an action lands in another.
Slack triggers
Formbricks actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Action Class
Tool to create a new action class. Use when defining custom action logic in your environment.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Attribute Class
Tool to create an attribute class in Formbricks. Use when you need to define new attribute classes for segmentation or attributes management.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Create Contact
Tool to create a new contact. Use when you need to register a contact in a Formbricks environment.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Create Display
Tool to mark a survey as displayed or link it to a response. Use after obtaining the survey and environment IDs to register a display instance.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Create Survey Response
Tool to create a response for a survey. Use after collecting all survey answers.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Create Survey
Tool to create a new survey. Use after defining survey details and questions.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Create Webhook
Tool to create a new webhook. Use when you need to register an external endpoint to receive form response events.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Delete Attribute Class
Tool to delete an attribute class. Use when you need to remove an attribute class by its ID after confirming it's no longer needed.
Connect any two apps with Notis in the middle.
Slack and Formbricks, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Formbricks.