Make useful customer segments available for feedback analysis
When your team decides a customer distinction matters, create the matching Formbricks attribute class before the insight disappears into another thread.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Create Attribute Class
Tool to create an attribute class in Formbricks. Use when you need to define new attribute classes for segmentation or attributes management.
Why this helps
Teams often agree on customer segments but fail to add the corresponding attribute needed to analyze feedback consistently.
- Make agreed customer distinctions easier to use in survey analysis.
- Avoid repeated manual setup of segment attributes.
- Preserve the team rationale behind each new attribute.
Setup
Build it in a few focused steps.
- 1Connect Slack and Formbricks to Notis once in the portal.
- 2Create an automation instruction to add an attribute class when a channel message clearly defines and approves a customer segment to track.
- 3Pick Channel Message Received and select the channel for run reports.
- 4Test with a real segment decision and confirm the attribute class in Formbricks.
Questions about this workflow
Does this create a contact attribute value too?
No. This action creates the attribute class itself. Contact values are a separate step and require the relevant contact context.
How do we avoid creating one for every idea?
Tell Notis to require a clearly named segment and an explicit decision that it should be tracked.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Formbricks. A trigger fires from one place; an action lands in another.
Slack triggers
Formbricks actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Action Class
Tool to create a new action class. Use when defining custom action logic in your environment.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Attribute Class
Tool to create an attribute class in Formbricks. Use when you need to define new attribute classes for segmentation or attributes management.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Create Contact
Tool to create a new contact. Use when you need to register a contact in a Formbricks environment.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Create Display
Tool to mark a survey as displayed or link it to a response. Use after obtaining the survey and environment IDs to register a display instance.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Create Survey Response
Tool to create a response for a survey. Use after collecting all survey answers.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Create Survey
Tool to create a new survey. Use after defining survey details and questions.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Create Webhook
Tool to create a new webhook. Use when you need to register an external endpoint to receive form response events.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Delete Attribute Class
Tool to delete an attribute class. Use when you need to remove an attribute class by its ID after confirming it's no longer needed.
Connect any two apps with Notis in the middle.
Slack and Formbricks, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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