Bring an activity check into customer feedback follow-up
When feedback reaches Slack, Notis can retrieve Fomo events and include a concise snapshot with its run report.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Get Fomo Events
This tool retrieves a list of all events from your fomo application. the endpoint is self-contained and doesn't require any external resource ids, making it independently executable. authentication is handled through the api token.
Why this helps
Customer feedback and activity signals live in separate places, adding another manual lookup to follow-up.
- Add an event snapshot to feedback follow-up.
- Reduce context switching during customer discussions.
- Make the next review easier to pick up later.
Setup
Build it in a few focused steps.
- 1Connect Slack and Fomo to Notis once in the portal.
- 2Create a new automation and name it for feedback follow-up.
- 3In one prompt, ask Notis to retrieve Fomo events when relevant customer feedback is posted in Slack and include a brief summary in the run report.
- 4Choose the Slack channel message trigger and a reporting channel.
- 5Test using one real feedback message in the team channel.
Questions about this workflow
Does it send a response to the customer?
No. This workflow retrieves Fomo events and reports the result; it does not send customer replies.
Can the prompt narrow which feedback matters?
You can describe the relevant feedback in plain language, such as a customer noting a signup or purchase issue.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Fomo. A trigger fires from one place; an action lands in another.
Slack triggers
Fomo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Fomo Events
This tool retrieves a list of all events from your fomo application. the endpoint is self-contained and doesn't require any external resource ids, making it independently executable. authentication is handled through the api token.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Fomo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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