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Check for an existing contact before following up

When a Slack message names someone who needs follow-up, have Notis look through Folk people so the next step starts with existing contact context.

Trigger

Channel Message Received

Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.

Action

List People

Tool to list people in the workspace. use when you need to paginate through contacts after authentication.

Why this helps

Teams can waste time searching for a contact or accidentally treat someone as new when their details are already in the CRM.

  • Check existing contact context before follow-up
  • Reduce duplicated research across apps
  • Help the team resume a conversation with more context

Setup

Build it in a few focused steps.

  • 1Connect Slack and Folk to Notis once in the portal.
  • 2Create an automation in the portal or ask Notis to look up Folk contacts from explicit Slack follow-up discussions.
  • 3Write one instruction to identify messages naming a person who needs follow-up, list Folk people, and report likely matches for a human to verify.
  • 4Select the Slack channel message trigger and choose a run-report channel.
  • 5Test with a real message that names a person and review the lookup results before acting.

Questions about this workflow

Does this create or modify contact records?

No. The available action lists people so the team can inspect possible matches.

Can it guarantee an exact match?

The lookup can surface candidates, but a person should verify the match before relying on it.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Slack to Folk. A trigger fires from one place; an action lands in another.

Slack triggers

Folk actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Company

Tool to create a new company in the workspace. use after gathering all required company details and ensuring the name is unique.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Delete Company

Tool to delete a company from the workspace (irreversible). use after confirming this company should be removed.

ActionInstant

New Channel Created Trigger

Triggered when a new channel is created in Slack.

TriggerInstant

Delete Person

Tool to delete an existing person in the workspace (irreversible). use after confirming this person should be permanently removed.

ActionInstant

Channel Message Received

Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.

TriggerInstant

List Companies

Tool to list companies in the workspace. use when you need a paginated overview of companies, optionally filtered.

ActionInstant

Direct Message Received

Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.

TriggerInstant

Get Company

Tool to retrieve an existing company by its id. use after authentication has been verified.

ActionInstant

Message Reaction Added

Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Get Current Workspace User

Tool to get details of the current authenticated workspace user. use after authentication to retrieve the user's profile information.

ActionInstant

Message Reaction Removed

Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Get Person

Tool to retrieve an existing person by their id. use when you need full profile details of a person by their unique identifier.

ActionInstant

Reaction Added Trigger

DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.

TriggerInstant

List Group Custom Fields

Tool to list custom fields for a specific group and entity type. use after selecting a group and entity type to inspect available custom fields.

ActionInstant

Connect any two apps with Notis in the middle.

Slack and Folk, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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