Add outside context to customer suggestions
When a customer idea lands in your DMs, quickly search for related information so you can consider it without losing the rest of your day.
Trigger
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Action
Search
Performs a web search for a query, scrapes content from the top search results using firecrawl, and returns details in specified formats.
Why this helps
Customer suggestions are easy to postpone while you switch into research mode.
- Add web context to a customer suggestion.
- Keep feedback from getting lost in a DM.
- Reduce the effort needed to start an investigation.
Setup
Build it in a few focused steps.
- 1Connect Slack and Firecrawl to Notis once in the portal.
- 2Create the automation in the portal or ask Notis to make it in plain language.
- 3Give one instruction to search for external context related to customer suggestions you receive by DM.
- 4Select the Slack direct message trigger and a run report channel, then test with a real suggestion.
Questions about this workflow
Will it search for every DM?
Describe the messages that count, such as a customer suggestion or feature idea, in the instruction.
Can it summarize the results?
Ask Notis in the instruction to summarize the returned source details in a short, scannable note.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Firecrawl. A trigger fires from one place; an action lands in another.
Slack triggers
Firecrawl actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel a crawl job
Cancels an active or queued web crawl job using its id; attempting to cancel completed, failed, or previously canceled jobs will not change their state.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Start a web crawl
Initiates a firecrawl web crawl from a given url, applying various filtering and content extraction rules, and polls until the job is complete; ensure the url is accessible and any regex patterns for paths are valid.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Extract structured data
Extracts structured data from web pages by initiating an extraction job and polling for completion; requires a natural language `prompt` or a json `schema` (one must be provided).
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Get the status of a crawl job
Retrieves the current status, progress, and details of a web crawl job, using the job id obtained when the crawl was initiated.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Map multiple URLs
Maps a website by discovering urls from a starting base url, with options to customize the crawl via search query, subdomain inclusion, sitemap handling, and result limits; search effectiveness is site-dependent.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Scrape URL
Scrapes a publicly accessible url, optionally performing pre-scrape browser actions or extracting structured json using an llm, to retrieve content in specified formats.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Search
Performs a web search for a query, scrapes content from the top search results using firecrawl, and returns details in specified formats.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Firecrawl, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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