Keep customer payment follow-ups visible
A payment question can require attention across several conversations. Capture the customer and issue in Fireberry so the follow-up is easier to resume.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Create a new Fireberry record
Tool to create a new record in a specified fireberry table. use when you have the table name and record data ready for insertion.
Why this helps
Invoice and payment concerns are easy to lose among operational chat and incoming requests.
- Give payment concerns a durable follow-up record.
- Keep the customer and issue context together.
- Reduce the chance of repeated or missed reminders.
Setup
Build it in a few focused steps.
- 1Connect Slack and Fireberry to Notis once through the portal.
- 2Create an automation in the portal or ask Notis to set it up conversationally.
- 3In one prompt, ask Notis to create a Fireberry record when a channel message identifies a customer payment or invoice issue needing follow-up, including relevant context.
- 4Choose the Slack channel message trigger and a run-report channel; test with one real payment concern.
Questions about this workflow
Does it process payments or invoices?
No. This workflow creates a Fireberry record to track the customer follow-up described in Slack.
Can it skip general finance updates?
Tell Notis to capture only specific customer payment or invoice concerns that need a next step.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Fireberry. A trigger fires from one place; an action lands in another.
Slack triggers
Fireberry actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create a new Fireberry record
Tool to create a new record in a specified fireberry table. use when you have the table name and record data ready for insertion.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Picklist Values
Tool to retrieve all possible picklist (dropdown) values for a specific field. use when you need to load all available options for a picklist field in a record type.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Fireberry: Query Records
Tool to query records with filtering, sorting, and pagination. use when you need to retrieve specific fireberry records by module.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Fireberry, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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