Keep customer promises visible beyond Slack
When your team agrees to send a proposal, answer a question, or check back, capture the commitment in Fireberry before it slips from view.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Create a new Fireberry record
Tool to create a new record in a specified fireberry table. use when you have the table name and record data ready for insertion.
Why this helps
Customer promises are scattered across threads, making it hard to remember what was agreed and who should follow up.
- Keep commitments accessible outside the original thread.
- Retain enough message context to understand the promise.
- Reduce the mental load of remembering every callback.
Setup
Build it in a few focused steps.
- 1Connect Slack and Fireberry to Notis once in the portal.
- 2Start a new automation in the portal, or tell Notis what you want conversationally.
- 3Give Notis one plain-language instruction to create a Fireberry record for channel messages that state a specific customer commitment, including relevant context.
- 4Select the Slack channel message trigger, choose a run-report channel, and test with one real commitment.
Questions about this workflow
Can it tell a commitment from a general discussion?
State in the prompt that a record should be created only when a specific commitment or next step is clear.
Can the record include the Slack context?
Ask Notis to preserve relevant details from the message so the commitment is understandable later.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Fireberry. A trigger fires from one place; an action lands in another.
Slack triggers
Fireberry actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create a new Fireberry record
Tool to create a new record in a specified fireberry table. use when you have the table name and record data ready for insertion.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Picklist Values
Tool to retrieve all possible picklist (dropdown) values for a specific field. use when you need to load all available options for a picklist field in a record type.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Fireberry: Query Records
Tool to query records with filtering, sorting, and pagination. use when you need to retrieve specific fireberry records by module.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Fireberry, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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