Check Fingertip connectivity from the issue thread
When someone reports a connection problem, run a quick Fingertip health check without leaving the conversation.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Health Check
Tool to verify API connectivity. Use when checking API health before other operations.
Why this helps
A small integration issue can consume attention when the first diagnostic step is easy to forget.
- Make the first connectivity check part of the report flow.
- Reduce manual steps during troubleshooting.
- Keep the check tied to the issue context.
Setup
Build it in a few focused steps.
- 1Connect Slack and Fingertip to Notis once in the portal.
- 2Create an automation in the portal or ask Notis to run a Fingertip health check when an integration issue is reported in Slack.
- 3Select the Slack channel message trigger, choose a run-report channel, and test with one real issue report.
Questions about this workflow
Does a health check fix a connection issue?
No. It verifies API connectivity and can help indicate whether Fingertip is reachable.
Can this run for only Fingertip reports?
Describe the relevant issue wording or context in the automation prompt.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Fingertip. A trigger fires from one place; an action lands in another.
Slack triggers
Fingertip actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Fingertip Site
Tool to create a new Fingertip site. Use after gathering site details such as name, slug, and business type.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Fingertip Site
Tool to delete a Fingertip site. Use when you need to permanently remove a site by its UUID after confirming it is no longer needed.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Delete Site Membership
Tool to delete a specific site membership. Use when you need to remove a user from a site after confirming the membership ID.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Delete Workspace Invitation
Tool to delete a workspace invitation by its ID. Use after obtaining the invitation ID to cancel a pending workspace invitation.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Get Comprehensive Site Analytics
Tool to retrieve comprehensive analytics for a specific site. Use when you have a site ID and need period-based breakdowns including optional store metrics.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Get Site Membership
Tool to retrieve site membership details. Use when you need detailed information about a specific membership after you have its ID.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Health Check
Tool to verify API connectivity. Use when checking API health before other operations.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
List Fingertip Blog Posts
Tool to list published blog posts for a specific site. Use when you have a site ID and need to paginate, sort, and retrieve post summaries.
Connect any two apps with Notis in the middle.
Slack and Fingertip, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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