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Get a product-type reference without leaving your DM

Make a small catalog question easy to handle without interrupting the rest of your planning.

Trigger

Direct Message Received

Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.

Action

List Product Types

Tool to list product types. Use when you need to retrieve available product types from FinerWorks after setting up credentials.

Why this helps

A private question can trigger a distracting search or linger unanswered while you finish another task.

  • Handle a discrete catalog question in context.
  • Reduce interruptions for repeated product lookups.
  • Keep the answer connected to the request.

Setup

Build it in a few focused steps.

  • 1Connect Slack and FinerWorks to Notis once in the portal.
  • 2Create an automation in the portal or ask Notis conversationally to set it up.
  • 3Use one instruction to retrieve FinerWorks product types when a DM clearly asks for the product catalog.
  • 4Select Direct Message Received as the trigger and choose where run reports appear.
  • 5Test with one real DM asking for available product types.

Questions about this workflow

Does the result place an order?

No. This action retrieves product types to help with planning.

Can this also handle channel requests?

This version is for direct messages. Create a separate automation with the channel-message trigger for channel requests.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Slack to Finerworks. A trigger fires from one place; an action lands in another.

Slack triggers

Finerworks actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Images

Tool to add images to a finerworks library. Use after preparing up to 5 images with metadata and URIs.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get User

Tool to retrieve the current user's profile. Use after authentication to fetch account details.

ActionInstant

New Channel Created Trigger

Triggered when a new channel is created in Slack.

TriggerInstant

List Media Types

Tool to get available media types. Use when you need to retrieve all or filtered media types after authentication.

ActionInstant

Channel Message Received

Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.

TriggerInstant

List Product Types

Tool to list product types. Use when you need to retrieve available product types from FinerWorks after setting up credentials.

ActionInstant

Direct Message Received

Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.

TriggerInstant

List Shipping Options Multiple

Tool to list shipping options for multiple orders. Use when you need a batch rate quote before final submission.

ActionInstant

Message Reaction Added

Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

List Style Types

Tool to get a list of style types. Use when you need to retrieve available style options before configuring a product.

ActionInstant

Message Reaction Removed

Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Submit Orders

Tool to submit up to five new orders. Use after all customer and line-item details are finalized.

ActionInstant

Reaction Added Trigger

DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.

TriggerInstant

Test My Credentials

Tool to test the configured FinerWorks credentials. Use after setting up your web_api_key and app_key to confirm validity.

ActionInstant

Connect any two apps with Notis in the middle.

Slack and Finerworks, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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