Handle Facebook replies through Slack
Keep the customer question, internal context, and team response together in Slack, then let Notis post the reply.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Create Comment
Creates a comment on a facebook post or replies to an existing comment.
Why this helps
Responding to public comments means jumping between the team conversation and Facebook, often losing context along the way.
- Reduce switching between Facebook and the team discussion.
- Use team context to shape a more informed reply.
- Help keep customer conversations from waiting in a separate inbox.
Setup
Build it in a few focused steps.
- 1Connect Slack and Facebook to Notis once in the portal.
- 2Create the automation in the portal or ask Notis conversationally.
- 3Describe in one instruction how a Slack message identifies the Facebook comment and its reply; select the Slack channel-message trigger and a channel for run reports.
- 4Test with one real comment and response, then confirm the reply appears in the correct conversation.
Questions about this workflow
How should Notis know which comment to reply to?
Explain in the prompt how your team will identify the Facebook post or comment in Slack, such as including a link or other recognizable context.
Can the team review replies before posting?
Describe the handoff you want in the instruction. For direct publishing, use only responses your team is ready to post.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Facebook. A trigger fires from one place; an action lands in another.
Slack triggers
Facebook actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Photos to Album
Adds photos to an existing facebook album. note: currently adds one photo at a time. for true batch upload, use facebook's batch api endpoint directly.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Reaction
Adds a specific reaction (like, love, wow, etc.) to a facebook post or comment.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Assign Page Task
Assigns tasks/roles to a user for a specific facebook page.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Create Comment
Creates a comment on a facebook post or replies to an existing comment.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Create Photo Album
Creates a new photo album on a facebook page.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Create Photo Post
Creates a photo post on a facebook page.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Create Post
Creates a new post on a facebook page.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Create Video Post
Creates a video post on a facebook page.
Connect any two apps with Notis in the middle.
Slack and Facebook, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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