Get research context for customer questions
For questions that need more than a quick reply, use Exa to gather a sourced answer the team can review before responding.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Generate an answer
Generates a direct, citation-backed answer to a clear natural language question or topic using exa's search, adept at both specific answers and detailed summaries for open-ended queries.
Why this helps
Customer questions can require research, but handling each one from scratch adds delay and context switching.
- Give research-heavy questions a clear owner and next step.
- Review cited public context before replying.
- Reduce repeated web searches across the team.
Setup
Build it in a few focused steps.
- 1Connect Slack and Exa to Notis once in the portal.
- 2Create an automation in the portal, or ask Notis to research customer questions that are posted in Slack channels.
- 3Write one plain-language instruction asking Exa for a concise, cited answer and any uncertainty to check.
- 4Select Channel Message Received as the trigger and choose where run reports should appear.
- 5Test with a representative customer question that calls for public information.
Questions about this workflow
Does this send a response to the customer?
The described Exa action generates an answer for the workflow report; a team member should review it before communicating externally.
Can it handle questions about our private product data?
Exa's answer uses search and publicly available research; provide internal product context separately through your approved workflow.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Exa. A trigger fires from one place; an action lands in another.
Slack triggers
Exa actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Generate an answer
Generates a direct, citation-backed answer to a clear natural language question or topic using exa's search, adept at both specific answers and detailed summaries for open-ended queries.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Import
Tool to create a new import to upload data into a webset. use when you need to initialize an import before uploading the data file.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Create a Monitor
Tool to create a new monitor. use when you need to schedule automated updates for a webset without manual runs.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Create Webset
Tool to create a new webset with search, import, and enrichment setup. use when you need to configure and seed a webset in one call.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Delete import
Tool to delete an existing import. use when you need to permanently remove an import by its id.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Delete webset
Tool to delete a webset. use after confirming the webset id to permanently remove the webset and all its items.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Find similar
Finds web pages semantically similar to a given url using embeddings-based search, optionally retrieving full text, highlights, or summaries for results.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Get contents from URLs or document IDs
Retrieves configurable text and highlights from a list of exa document ids or publicly accessible urls.
Connect any two apps with Notis in the middle.
Slack and Exa, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Exa.