Answer Slack service questions with eTermin
Keep service lookups simple: ask in Slack and get the available eTermin services summarized for the next step.
Trigger
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Action
Get Services
Tool to retrieve a list of services. Use when you need to list available services in your eTermin account.
Why this helps
Finding the current service list can derail a client conversation or delay a clear reply.
- Makes the current service list easier to retrieve.
- Keeps lookup work attached to the request.
- Helps move service-related client conversations forward.
Setup
Build it in a few focused steps.
- 1Connect Slack and eTermin to Notis once in the portal.
- 2Create an automation in the portal or ask Notis conversationally.
- 3Give Notis one instruction to retrieve and summarize eTermin services when a DM clearly asks what services are available.
- 4Choose the Slack Direct Message Received trigger and a channel for run reports.
- 5Test with a real DM asking for the service list.
Questions about this workflow
Does this add or edit services?
No. It retrieves the existing services for reference.
What if the requester wants a specific service?
The instruction can ask Notis to summarize the available service information that matches the request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Etermin. A trigger fires from one place; an action lands in another.
Slack triggers
Etermin actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Contact
Tool to create a new contact in eTermin. Use when you need to add a contact before scheduling appointments.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create eTermin Resource
Tool to create a new resource. Use when you need to create any eTermin resource (contact, vouchers, resource, appointment).
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Create User
Tool to create a new user. Use when you need to add users to eTermin after collecting their details.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Create Voucher
Tool to create a new voucher in eTermin. Use when you need to add a voucher after defining its details.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Create Webhook
Tool to create a new webhook in eTermin. Attempts multiple candidate endpoints since webhook creation is undocumented. Returns a helpful message if UI-only.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Delete Appointment
Tool to delete an appointment. Use when you need to remove an existing appointment by its identifier. Confirm the appointment exists before invoking.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Delete calendar
Tool to delete a calendar. Use when removing an existing calendar by its identifier.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Delete Contact
Tool to delete a contact. Use when you need to remove a contact by its ID after confirming it exists.
Connect any two apps with Notis in the middle.
Slack and Etermin, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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