Review client records from a Slack reaction
Flag a client message with the agreed reaction and retrieve the relevant eTermin contact for a quick review.
Trigger
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Action
Get Contacts
Tool to retrieve a list of contacts. Use when you need to list all contacts in your eTermin account.
Why this helps
Client details that need checking can sit in a thread without a clear next step or owner.
- Creates a lightweight cue to review the client record.
- Reduces repeated searching for contact details.
- Keeps the result connected to the flagged message.
Setup
Build it in a few focused steps.
- 1Connect Slack and eTermin to Notis once in the portal.
- 2Create an automation in the portal or ask Notis conversationally.
- 3Give Notis one instruction to retrieve eTermin contacts when the agreed reaction is added to a client-related Slack message and summarize likely matches.
- 4Choose the Slack Message Reaction Added trigger with the intended channel and emoji filter, then choose a channel for run reports.
- 5Test by reacting to a real client message that includes identifying context.
Questions about this workflow
Will the workflow update the contact?
No. It retrieves likely matches for review only.
What if the client is not identifiable from the message?
Have Notis report that it needs more context rather than selecting a contact by guess.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Etermin. A trigger fires from one place; an action lands in another.
Slack triggers
Etermin actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Contact
Tool to create a new contact in eTermin. Use when you need to add a contact before scheduling appointments.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create eTermin Resource
Tool to create a new resource. Use when you need to create any eTermin resource (contact, vouchers, resource, appointment).
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Create User
Tool to create a new user. Use when you need to add users to eTermin after collecting their details.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Create Voucher
Tool to create a new voucher in eTermin. Use when you need to add a voucher after defining its details.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Create Webhook
Tool to create a new webhook in eTermin. Attempts multiple candidate endpoints since webhook creation is undocumented. Returns a helpful message if UI-only.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Delete Appointment
Tool to delete an appointment. Use when you need to remove an existing appointment by its identifier. Confirm the appointment exists before invoking.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Delete calendar
Tool to delete a calendar. Use when removing an existing calendar by its identifier.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Delete Contact
Tool to delete a contact. Use when you need to remove a contact by its ID after confirming it exists.
Connect any two apps with Notis in the middle.
Slack and Etermin, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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