Keep eTermin contact details current from Slack
Capture a clear correction in Slack and update the existing eTermin contact with the supplied details.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Update Contact
Tool to update an existing contact in eTermin. Use when you need to modify contact details by ID after confirming it exists.
Why this helps
Small client detail corrections are easy to acknowledge in chat and forget to apply to the contact record.
- Closes the gap between acknowledging and applying a correction.
- Keeps contact records current with less manual entry.
- Reduces the chance of repeating a follow-up for information already provided.
Setup
Build it in a few focused steps.
- 1Connect Slack and eTermin to Notis once in the portal.
- 2Create an automation in the portal or ask Notis conversationally.
- 3Use one instruction telling Notis to update an existing eTermin contact only when a Slack message clearly requests a specific correction and identifies the contact.
- 4Choose the Slack Channel Message Received trigger and a channel for run reports.
- 5Test with a real correction request that identifies the contact and new detail.
Questions about this workflow
Will casual mentions change contact records?
The instruction should require an explicit correction request and a clearly identified contact.
What if the contact is ambiguous?
Have Notis report the ambiguity for follow-up instead of updating a guessed record.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Etermin. A trigger fires from one place; an action lands in another.
Slack triggers
Etermin actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Contact
Tool to create a new contact in eTermin. Use when you need to add a contact before scheduling appointments.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create eTermin Resource
Tool to create a new resource. Use when you need to create any eTermin resource (contact, vouchers, resource, appointment).
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Create User
Tool to create a new user. Use when you need to add users to eTermin after collecting their details.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Create Voucher
Tool to create a new voucher in eTermin. Use when you need to add a voucher after defining its details.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Create Webhook
Tool to create a new webhook in eTermin. Attempts multiple candidate endpoints since webhook creation is undocumented. Returns a helpful message if UI-only.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Delete Appointment
Tool to delete an appointment. Use when you need to remove an existing appointment by its identifier. Confirm the appointment exists before invoking.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Delete calendar
Tool to delete a calendar. Use when removing an existing calendar by its identifier.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Delete Contact
Tool to delete a contact. Use when you need to remove a contact by its ID after confirming it exists.
Connect any two apps with Notis in the middle.
Slack and Etermin, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Etermin.