Handle contact removal requests from Slack
Keep a specific contact removal request from disappearing in a private conversation.
Trigger
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Action
Delete Contact by External ID
Tool to delete a contact by externalCustomerId.
Why this helps
A removal request buried in a DM can be easy to miss, especially when the owner is switching between support and marketing work.
- Keep a clear removal request attached to its conversation context.
- Use the external customer ID to identify the contact for removal.
- Reduce the chance that the request remains only in someone's mental to-do list.
Setup
Build it in a few focused steps.
- 1Connect Slack and eSputnik to Notis once in the portal.
- 2Create the automation in the portal or ask Notis to process explicit contact-removal requests sent by DM.
- 3Describe in one plain-language instruction the request and external ID evidence required before asking eSputnik to delete a contact.
- 4Pick the Slack direct message trigger and choose where Notis reports runs.
- 5Test with a real authorized request and verify the contact identity before relying on the workflow.
Questions about this workflow
What identifier does this action use?
This eSputnik action deletes a contact by external customer ID.
Should an ambiguous request cause deletion?
Set the instruction to require a clear request and a matching external ID; resolve ambiguity before action.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Esputnik. A trigger fires from one place; an action lands in another.
Slack triggers
Esputnik actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Tool to transfer orders in bulk to eSputnik. Use when you need to import up to 1000 orders at once.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Bulk Add or Update Contacts
Tool to bulk add or update up to 3000 contacts asynchronously. Use when you have a batch of contacts to import or update in one request and need a single session ID for tracking.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Change Token Activity
Action to change (activate/deactivate) the activity state of a mobile push token. Endpoint: PUT /api/v1/contact/token/activated/{app_uuid}/{token_id} Body: { "active": boolean } Response: { "active": boolean }
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Delete Contact
Tool to delete a contact by its Yespo ID. Use when you need to remove a contact with no pending interactions.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Delete Contact by External ID
Tool to delete a contact by externalCustomerId.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Delete SMS Message
Tool to delete a base SMS message by ID. Use when you need to remove an SMS template before sending. Example: "Delete SMS message with ID 123"
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Get App Inbox Message
Tool to retrieve an App Inbox message by ID. Use when you need to fetch its content, metadata, and translations before sending or editing.
Connect any two apps with Notis in the middle.
Slack and Esputnik, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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