Keep VIP contact updates from slipping
When an important contact update arrives in a DM, give it a direct route into eSputnik.
Trigger
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Action
Bulk Add or Update Contacts
Tool to bulk add or update up to 3000 contacts asynchronously. Use when you have a batch of contacts to import or update in one request and need a single session ID for tracking.
Why this helps
A one-to-one message can feel handled even though the contact details never made it into the customer system.
- Capture a clear contact update at the point it is shared.
- Reduce manual copying into eSputnik.
- Make important relationship details easier to follow through on.
Setup
Build it in a few focused steps.
- 1Connect Slack and eSputnik to Notis once in the portal.
- 2Create an automation in the portal or ask Notis to add or update VIP contacts shared by DM.
- 3Describe in one plain-language instruction what identifies a VIP contact update and what details are needed.
- 4Pick the Slack direct message trigger and choose where run reports appear.
- 5Test with one real, appropriate contact update and verify the imported contact.
Questions about this workflow
Does this message the contact?
No. The selected action adds or updates contact records.
Can it add several VIPs?
The action supports bulk add or update; use a batch if multiple contact details are shared.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Esputnik. A trigger fires from one place; an action lands in another.
Slack triggers
Esputnik actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
ADD_DOMAIN
Tool to register a domain for web tracking or widgets. Use after confirming the site ID.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Orders Bulk
Tool to transfer orders in bulk to eSputnik. Use when you need to import up to 1000 orders at once.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Bulk Add or Update Contacts
Tool to bulk add or update up to 3000 contacts asynchronously. Use when you have a batch of contacts to import or update in one request and need a single session ID for tracking.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Change Token Activity
Action to change (activate/deactivate) the activity state of a mobile push token. Endpoint: PUT /api/v1/contact/token/activated/{app_uuid}/{token_id} Body: { "active": boolean } Response: { "active": boolean }
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Delete Contact
Tool to delete a contact by its Yespo ID. Use when you need to remove a contact with no pending interactions.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Delete Contact by External ID
Tool to delete a contact by externalCustomerId.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Delete SMS Message
Tool to delete a base SMS message by ID. Use when you need to remove an SMS template before sending. Example: "Delete SMS message with ID 123"
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Get App Inbox Message
Tool to retrieve an App Inbox message by ID. Use when you need to fetch its content, metadata, and translations before sending or editing.
Connect any two apps with Notis in the middle.
Slack and Esputnik, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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