See customer themes beyond individual messages
A scheduled look back can help you notice repeated customer concerns without treating every comment as a trend.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Interact with the repository agent
Send a question and related information to the repository agent and receive a streaming response
Why this helps
Customer observations shared at different times can be hard to connect, while a single vivid comment can attract too much attention.
- Collect related customer observations for a periodic review
- Distinguish recurring themes from isolated comments
- Identify follow-up questions for further validation
Setup
Build it in a few focused steps.
- 1Connect Slack and Entelligence to Notis once.
- 2Create a monthly scheduled automation in the portal or ask Notis conversationally.
- 3Write one instruction asking Entelligence to summarize available customer observations and state the limits of the evidence.
- 4Choose the monthly schedule and a channel for Notis run reports.
- 5Check the first review against source conversations and refine what counts as a recurring theme.
Questions about this workflow
Can it prove a theme is representative?
No. Ask it to describe the evidence and limits; recurring mentions in available context are not proof of representativeness.
Will it include customer messages from private channels?
That depends on what the connected Slack integration can access and what context is available to Entelligence.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Entelligence. A trigger fires from one place; an action lands in another.
Slack triggers
Entelligence actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add a new repository
Add a new repository to the system with specified details
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Interact with the repository agent
Send a question and related information to the repository agent and receive a streaming response
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Entelligence, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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