Screen customers in Slack DM escalations
For escalations that need a customer screen, let Notis move the DM details into an Enigma watchlist check and report the run.
Trigger
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Action
Screen Against Sanctions and Watchlists
A tool to screen customers and transactions against sanctions and other watchlists. this endpoint allows for independent verification without requiring any external resource ids.
Why this helps
Private escalations often arrive when attention is already split across urgent issues.
- Give screening follow-up a consistent step during an escalation.
- Avoid manually switching tools to start an independent check.
- Use a run-report channel to keep outcomes visible to the team.
Setup
Build it in a few focused steps.
- 1Connect Slack and Enigma to Notis once through the portal.
- 2Create an automation in the portal or ask Notis conversationally.
- 3Give Notis one plain-language instruction to screen customer details against Enigma watchlists when a Slack DM raises an escalation requiring screening.
- 4Choose the Slack direct message trigger and select a run-report channel.
- 5Test with one real escalation example suitable for screening.
Questions about this workflow
Will every DM be screened?
The DM trigger catches new direct messages. Describe the escalation situations that need screening in the prompt.
What lists are checked?
The Enigma action screens customers and transactions against sanctions and other watchlists.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Enigma. A trigger fires from one place; an action lands in another.
Slack triggers
Enigma actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
KYB Business Verification
This tool performs a know your business (kyb) check on a business by querying enigma's dataset of legal entities based on official state records. it verifies business information and returns comprehensive details about the business, including best match, legal entities, brands, and watchlists.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Screen Against Sanctions and Watchlists
A tool to screen customers and transactions against sanctions and other watchlists. this endpoint allows for independent verification without requiring any external resource ids.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Enigma, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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