Capture customer email update requests from Slack DMs
Keep promised customer updates organized without adding addresses by guesswork.
Trigger
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Action
Insert Subscriber
Tool to add a new subscriber with optional custom fields. use when registering a user to a specific mailing list after verifying their email.
Why this helps
Customer follow-up requests in private messages can be hard to revisit once the conversation moves on.
- Keeps explicit customer email requests actionable.
- Reduces the chance a private follow-up request gets forgotten.
- Preserves address verification as a requirement.
Setup
Build it in a few focused steps.
- 1Connect Slack and Enginemailer to Notis once in the portal.
- 2Create the automation through the portal or ask Notis conversationally.
- 3Write one instruction requiring a clear email-update request and verified address before adding someone to the customer updates list.
- 4Select the Slack direct-message trigger, choose a channel for reports, and test with one real opt-in DM.
Questions about this workflow
Will a customer be added just for sharing an address?
The instruction should require that they clearly ask to receive customer updates.
Where should the address go?
Specify the intended Enginemailer list in the plain-language instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Enginemailer. A trigger fires from one place; an action lands in another.
Slack triggers
Enginemailer actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Check Export Status V2
Tool to check status of a previously requested csv report export. use after initiating an export to poll for completion.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Campaign
Tool to create a new email campaign. use when you need to configure and schedule a campaign before sending.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Export CSV Report V2
Tool to export a transactional email report as csv. use when you need to initiate an export within a specific date range (max past 60 days).
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Get Subcategories
Tool to retrieve subcategories for a given category. use when you need to list or choose subcategories after selecting a category.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Insert Subscriber
Tool to add a new subscriber with optional custom fields. use when registering a user to a specific mailing list after verifying their email.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
List Campaign
Tool to retrieve a list of undelivered campaigns. use when you need to fetch campaigns awaiting delivery.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Pause Campaign
Tool to pause a scheduled email campaign. use when you need to halt a campaign before sending to apply updates or adjust schedule.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Send Campaign
Tool to send an email campaign immediately. use when the campaign exists, has at least one recipient, and is not scheduled or already delivered. e.g., 'send campaign 123 now'.
Connect any two apps with Notis in the middle.
Slack and Enginemailer, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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