Save approved customer quotes from Slack DMs
Keep a cleared customer quote from a private Slack conversation from disappearing in your inbox.
Trigger
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Action
Create Testimonial
Tool to submit a new testimonial. use when adding customer feedback to your endorsal account after gathering input.
Why this helps
Direct messages are easy to overlook when turning customer conversations into durable proof.
- Capture eligible feedback from DMs without manual re-entry.
- Keep private conversations out unless sharing is approved.
- Reduce the chance of forgetting an important quote.
Setup
Build it in a few focused steps.
- 1Connect Slack and Endorsal to Notis once through the portal.
- 2Create the automation in the portal or ask Notis for it conversationally.
- 3Give Notis one instruction to create a testimonial only when a DM quote has explicit public-use approval.
- 4Select the Slack direct message received trigger and choose a channel for reports.
- 5Test with one real DM quote that is approved for sharing.
Questions about this workflow
Should private messages be used as testimonials automatically?
No. The prompt should require explicit customer approval before capturing any DM content.
Does this work for Slack DMs?
Yes. Select the direct message received trigger.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Endorsal. A trigger fires from one place; an action lands in another.
Slack triggers
Endorsal actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Testimonial
Tool to submit a new testimonial. use when adding customer feedback to your endorsal account after gathering input.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get AutoRequest Campaign
Tool to retrieve a specific autorequest campaign by its unique identifier. use when you need to fetch details of an existing autorequest campaign.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Get Contact
Tool to retrieve details of a specific contact by its unique identifier. use when you have the contact id and need to fetch complete contact details.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Get Tag
Tool to retrieve details of a specific tag by its unique identifier. use when you have a tag id and need full tag metadata.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Get Testimonial
Tool to retrieve details of a specific testimonial by its unique identifier. use after obtaining the testimonial id to fetch its full details.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Get Widget
Tool to retrieve details of a specific widget by its unique identifier. use when you need full widget details before editing or analysis.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
List AutoRequest Campaigns
Tool to retrieve a list of all autorequest campaigns. use when you need to view both active and inactive campaigns.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
List Contacts
Tool to retrieve all contacts associated with your account. use when you need to browse or manage your contact list after authentication.
Connect any two apps with Notis in the middle.
Slack and Endorsal, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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