Keep customer stakeholders connected to account context
When your team identifies another stakeholder in a customer conversation, Notis can prepare their contact details for review.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Batch Enrich Contacts
Tool to batch enrich contacts with email validation and company info. use after gathering up to 250 contacts.
Why this helps
Account context and stakeholder names can be spread across Slack, which makes follow-up feel like detective work.
- Keeps stakeholder discovery attached to the customer discussion.
- Adds validated business details for account planning.
- Makes it easier to revisit the right person without retracing chat history.
Setup
Build it in a few focused steps.
- 1Connect Slack and Dropcontact once in the Notis portal.
- 2Create an automation or tell Notis to enrich new customer stakeholder contacts mentioned in Slack.
- 3Select the channel message trigger and describe the stakeholder details to process.
- 4Choose where run reports go and test with one real stakeholder mention.
Questions about this workflow
Does this replace account management software?
No. This workflow enriches contacts using Dropcontact and keeps the Slack conversation as its trigger context.
What context helps?
Include the customer or company name and why the stakeholder is relevant.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Dropcontact. A trigger fires from one place; an action lands in another.
Slack triggers
Dropcontact actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Batch Enrich Contacts
Tool to batch enrich contacts with email validation and company info. use after gathering up to 250 contacts.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Webhook Subscriptions
Tool to list webhook subscriptions. use when you need to inspect your configured webhooks.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Retrieve Enrichment Results
Tool to retrieve enrichment results. use after submitting enrichment requests and use when you need to fetch the completed enrichment data by request id.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Dropcontact, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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