Keep customer feedback together
Turn feedback as it is shared in Slack into a growing Dropbox Paper collection you can revisit when planning.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Create paper document
Creates a new dropbox paper document at the specified path using html or markdown content.
Why this helps
Customer observations appear in conversations at unpredictable times and are easy to lose before they inform a decision.
- Build a central reference for feedback shared in Slack.
- Preserve customer language and useful context for future planning.
- Reduce reliance on remembering where an observation appeared.
Setup
Build it in a few focused steps.
- 1Connect Slack and Dropbox to Notis once through the portal.
- 2Create an automation for customer feedback capture.
- 3Prompt Notis to add relevant feedback from Slack messages to an ongoing Dropbox Paper document with concise context.
- 4Choose the Slack channel message trigger and a run-report channel.
- 5Test with a real, appropriate feedback example and review the Paper entry.
Questions about this workflow
Will it capture unrelated discussion?
Describe which messages qualify as customer feedback and which channels to consider.
Can it preserve the source?
Ask Notis to include the message link or source context in each Paper entry when available.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Dropbox. A trigger fires from one place; an action lands in another.
Slack triggers
Dropbox actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create file request
Tool to create a new file request in dropbox. use when you need to request files from others by generating a unique link for uploads to a specified dropbox folder, optionally with a deadline.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create folder
Tool to create a new folder at a specified path in dropbox. use when you need to organize files by creating a new directory. requires the 'files.content.write' scope.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Create paper document
Creates a new dropbox paper document at the specified path using html or markdown content.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Delete file or folder
Permanently deletes the file or folder at the specified path in dropbox. use when you need to remove a specific file or folder. requires the `files.content.write` scope.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Get about me
Tool to get information about the current user's dropbox account. use when you need to retrieve account details like email, name, or account type.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
List files in folder
Tool to list files and folders in a specified dropbox directory. use when you need to see the contents of a folder, including subfolders if recursive is true.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
List folder contents
Retrieves a list of folders, files, and deleted entries from a specified dropbox path.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Move file or folder
Move file or folder
Connect any two apps with Notis in the middle.
Slack and Dropbox, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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