Keep customer milestones in Dripcel from Slack
Turn a milestone your team notices in Slack into a Dripcel contact tag that is easier to find later.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Add tags to a contact
Tool to add tags to a contact. use when you need to assign tag ids or tag names to an existing contact by msisdn. set create missing contact=true to auto-create the contact if it does not exist.
Why this helps
A customer's progress is celebrated in chat but can disappear from the systems used for ongoing follow-up.
- Keep milestone context attached to the intended contact.
- Reduce manual upkeep after the team has already shared the update.
Setup
Build it in a few focused steps.
- 1Connect Slack and Dripcel to Notis once through the portal.
- 2Create an automation in the portal or ask Notis to create it conversationally.
- 3Describe how to identify a customer milestone, its contact, and the Dripcel tag to add in one instruction.
- 4Choose the Slack channel message trigger, select a channel for run reports, and test with one real milestone.
Questions about this workflow
Can this add a tag to any existing contact?
The action adds tags to a contact by cell number. Include enough context in Slack for Notis to identify the intended contact.
Does it update other contact details?
No. This workflow adds a tag to the contact.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Dripcel. A trigger fires from one place; an action lands in another.
Slack triggers
Dripcel actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Connect any two apps with Notis in the middle.
Slack and Dripcel, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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