Turn Slack customer feedback into a digest
Keep customer observations together so useful feedback can inform decisions after the original message is out of view.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Generate documents from template
Tool to generate document(s) from a template by merging JSON data or uploading a data file. Use when you need to programmatically produce one or more documents and receive metadata including a download URL.
Why this helps
Feedback arrives in fragments, making patterns and supporting examples harder to keep track of.
- Collect feedback themes and examples in one document.
- Make customer observations easier to revisit in planning.
- Spend less time copying messages into a separate report.
Setup
Build it in a few focused steps.
- 1Connect Slack and Docugenerate to Notis once through the portal.
- 2Create an automation through the portal or by asking Notis conversationally.
- 3Give Notis one plain-language instruction to create a feedback digest when a channel message shares substantive customer feedback, preserving examples and uncertainty.
- 4Select Slack Channel Message Received and choose a channel for run reports.
- 5Test with a real feedback conversation and check that the digest accurately reflects what was said.
Questions about this workflow
Will it summarize each message separately?
The trigger is message-based. Ask Notis in the prompt to use relevant surrounding conversation and group related feedback when context supports it.
Can it distinguish customer quotes from team interpretation?
Ask Notis to keep direct customer statements distinct from internal commentary in the generated document.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Docugenerate. A trigger fires from one place; an action lands in another.
Slack triggers
Docugenerate actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Generate documents from template
Tool to generate document(s) from a template by merging JSON data or uploading a data file. Use when you need to programmatically produce one or more documents and receive metadata including a download URL.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Generate documents as ZIP
Tool to bulk generate multiple documents into a ZIP archive. Use when you need a batch of docs packaged as ZIP.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Generate document with attachments
Tool to generate a PDF with embedded attachments. Use when you need to bundle extra files into the PDF output.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Generate document with merge
Tool to generate a PDF and append additional PDF files. Use when you need to merge extra pages into a generated document.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Update Document
Tool to update a document's metadata. Use when renaming an existing document after confirming the document ID.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Get or list templates
Tool to retrieve or list existing templates. Use when needing template IDs and metadata before making updates or generating documents.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Update Template
Tool to update a template’s file and settings. Use after confirming the template ID and desired inputs.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Docugenerate, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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