Keep customer feedback together for review
As feedback arrives in Slack, Notis can shape the selected messages into a digest you can use in product discussions.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Create Document
Tool to create a PDF or Excel document synchronously from HTML content or URL. Use when you need to generate a document file from HTML data. The document is returned immediately as a downloadable file. Either document_content or document_url must be provided, but not both.
Why this helps
Customer insights can be hard to act on when feedback is scattered across channels and conversations.
- Group feedback into a document for focused review.
- Retain useful customer language and context.
- Make recurring feedback easier to discuss.
Setup
Build it in a few focused steps.
- 1Connect Slack and DocRaptor to Notis once in the portal.
- 2Create an automation in the portal or ask Notis to make a feedback digest from designated Slack posts.
- 3Describe in one plain-language instruction how to identify feedback and organize themes without overstating evidence.
- 4Choose the Slack channel message trigger and run-report channel; test with actual feedback and check the quotes and themes.
Questions about this workflow
Will the digest preserve customer wording?
Ask Notis to retain short source quotes when appropriate and keep summaries distinct from direct feedback.
Can it include feedback from DMs?
Use the Slack direct message trigger if the feedback is received in DMs, and tailor the instruction to that source.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to DocRaptor. A trigger fires from one place; an action lands in another.
Slack triggers
DocRaptor actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Async Document
Tool to create documents asynchronously from HTML content. Use when generating PDF, XLS, or XLSX documents and you need to poll for completion status or use a callback URL for notification.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Document
Tool to create a PDF or Excel document synchronously from HTML content or URL. Use when you need to generate a document file from HTML data. The document is returned immediately as a downloadable file. Either document_content or document_url must be provided, but not both.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Create Document from Referrer
Tool to convert webpages into documents using referrer-based authentication without an API key. Use when you need to generate PDFs or Excel files from registered domains without explicit API credentials.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Create Hosted Async Document
Tool to create a hosted document asynchronously. Use when you need to generate a PDF, XLS, or XLSX document and track its completion status via callback_url or the status API.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Download Async Document
Tool to download a completed asynchronous document using the download URL from status response. Use when you have a download_id and need to retrieve the generated document file.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Get Async Document Status
Tool to check the status of an asynchronously created document. Use when monitoring progress of async documents by polling for completion status.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
List Documents (JSON)
Tool to retrieve a paginated list of previously created documents with metadata in JSON format. Use when you need to see document creation history or query past documents.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
List Documents (XML)
Tool to retrieve a paginated list of previously created documents with metadata in XML format. Use when you need to see document creation history or query past documents in XML format.
Connect any two apps with Notis in the middle.
Slack and DocRaptor, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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