Bring repository context to customer escalations
Give an escalation a technical starting point before it becomes another round of back-and-forth between customer and engineering.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Ask question
Ask any question about a GitHub repository and get an AI-powered, context-grounded response. Args: repoName: GitHub repository or list of repositories (max 10) in owner/repo format question: The question to ask about the repository
Why this helps
Customer issues can sit while someone translates the report into a codebase research task.
- Make engineering handoffs more informed from the start.
- Reduce repeated retelling of the technical issue.
- Help the team decide what repository question to investigate next.
Setup
Build it in a few focused steps.
- 1Connect Slack and Devin MCP to Notis once through the portal.
- 2Create an automation through the portal or by asking Notis conversationally.
- 3Add one instruction asking Devin to explain repository behavior relevant to technical escalation messages.
- 4Pick the Slack channel message trigger and a channel for run reports.
- 5Test with one real escalation that includes enough technical detail to research.
Questions about this workflow
Does this send anything to the customer?
No. Notis reports workflow runs to the channel you choose.
Can Devin assess the repository?
The action asks a question about the repository and returns a context-grounded response.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Devin MCP. A trigger fires from one place; an action lands in another.
Slack triggers
Devin MCP actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Ask question
Ask any question about a GitHub repository and get an AI-powered, context-grounded response. Args: repoName: GitHub repository or list of repositories (max 10) in owner/repo format question: The question to ask about the repository
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List available repos
List all repositories available to query with your Devin account. Only available in private mode (via devin.ai endpoints).
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Read wiki contents
View documentation about a GitHub repository. Args: repoName: GitHub repository in owner/repo format (e.g. "facebook/react")
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Read wiki structure
Get a list of documentation topics for a GitHub repository. Args: repoName: GitHub repository in owner/repo format (e.g. "facebook/react")
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Devin MCP, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Devin MCP.