Make Slack customer feedback easier to review
See recurring themes without losing the specific customer signals behind them.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Create Chat Completion
Tool to create a chat completion using DeepSeek models (deepseek-chat or deepseek-reasoner). Use when you need to generate AI responses to chat conversations. Supports streaming, tool/function calling, and various parameters to control generation behavior (temperature, max_tokens, etc.).
Why this helps
Feedback in team chat is easy to overlook and hard to compare when each message tells a different story.
- Group similar observations together.
- Keep examples attached to each theme.
- Notice gaps that need more customer input.
Setup
Build it in a few focused steps.
- 1Connect Slack and DeepSeek to Notis once.
- 2Create an automation or tell Notis to summarize customer feedback shared in a Slack channel.
- 3Give Notis one instruction asking DeepSeek to group stated feedback by theme, retain examples, and avoid overstating frequency.
- 4Choose the Slack channel message trigger and where run reports should go.
- 5Test with a real feedback message and assess whether the theme summary is faithful.
Questions about this workflow
Does it measure how common a theme is?
It can describe patterns in the supplied messages, but should not imply broad frequency from limited examples.
Can it suggest follow-up questions?
Yes. Ask DeepSeek to list questions that would clarify the feedback without assuming the answer.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to DeepSeek. A trigger fires from one place; an action lands in another.
Slack triggers
DeepSeek actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Anthropic Message
Tool to create a model response using DeepSeek's Anthropic-compatible API format with support for system prompts, tool calling, streaming, and thinking mode. Use when you need to generate chat completions using the Anthropic Messages API format. Requires base_url='https://api.deepseek.com/anthropic' or metadata base_url ending with '/anthropic'. Supports extended thinking, function calling with tools, and streaming responses. Note: Images and documents are not supported in content blocks.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Chat Completion
Tool to create a chat completion using DeepSeek models (deepseek-chat or deepseek-reasoner). Use when you need to generate AI responses to chat conversations. Supports streaming, tool/function calling, and various parameters to control generation behavior (temperature, max_tokens, etc.).
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Get User Balance
Tool to get user's current account balance including granted and topped-up balances with detailed breakdown by currency (CNY or USD). Use when you need to check if the user has sufficient balance for API calls or to view detailed balance information.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
List Models
Tool to list currently available DeepSeek models and provides basic information about each one such as the owner and availability. Use when you need to discover which models are available for API calls.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and DeepSeek, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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