Get a concise recap of customer call audio
Turn a shared customer call recording into a short recap that helps you remember the conversation before the next follow-up.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Summarize Audio
Tool to generate concise summaries from audio content. use when you need a quick summary of audio after confirming the file url is publicly accessible.
Why this helps
Customer conversations can slip from memory when the recording takes too long to revisit.
- Recall the core conversation without replaying the call.
- Prepare follow-up work with less listening overhead.
- Keep shared call context connected to the Slack discussion.
Setup
Build it in a few focused steps.
- 1Connect Slack and Deepgram to Notis once in the portal.
- 2Create an automation in the portal or ask Notis conversationally.
- 3Use one plain-language instruction asking Notis to summarize publicly accessible customer call audio links shared in the chosen channel.
- 4Choose the Slack channel message trigger and where run reports should appear.
- 5Test with one public customer-call recording link.
Questions about this workflow
Can Deepgram summarize a recording that is only available to my team?
The audio URL must be accessible to Deepgram. A login-protected link may not work.
Will the summary replace listening to the call?
It provides a concise overview. Listen to the recording when you need details beyond the summary.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Deepgram. A trigger fires from one place; an action lands in another.
Slack triggers
Deepgram actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Tool to list all deepgram projects. use after authenticating with your api key.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Get Project Usage Summary
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Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
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Tool to fetch metadata about all latest public tts voice models. use when you need to list available deepgram tts voices.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
List Project Scopes
Tool to list all scopes for a specified deepgram project. use when you need to retrieve all permission scopes for a project.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Transcribe Pre-recorded Audio
Tool to transcribe pre-recorded audio files into text. use when you need to convert an audio file at a url to text after confirming the file url is publicly accessible.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Summarize Audio
Tool to generate concise summaries from audio content. use when you need a quick summary of audio after confirming the file url is publicly accessible.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Text-to-Speech (REST)
Tool to convert text into natural-sounding speech. use when you need tts audio from text inputs.
Connect any two apps with Notis in the middle.
Slack and Deepgram, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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