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Check Finding Categories from a Slack DM

A private question about how to categorize a finding can get a consistent reference from Datascope without an extra search.

Trigger

Direct Message Received

Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.

Action

Get Ticket Types

Tool to retrieve available ticket types (findings types) from the DataScope system. Use when you need to access the list of ticket type configurations.

Why this helps

Unclear finding categories can delay reporting and leave the person asking to track down the answer later.

  • Retrieve configured ticket types on demand.
  • Give a direct reference for categorization questions.
  • Reduce follow-up caused by uncertainty about available categories.

Setup

Build it in a few focused steps.

  • 1Connect Slack and Datascope once through the portal.
  • 2Create an automation with a name that describes category lookups.
  • 3Use one plain-language prompt to retrieve Datascope ticket types for a DM question about finding categories.
  • 4Select the direct message trigger and a report channel, then test with one real question.

Questions about this workflow

Does the workflow select a category for someone?

It retrieves the available ticket type configurations. A person can use that reference to decide.

Will it see a question posted in a channel?

This version triggers on DMs. Use a channel message trigger for questions posted in a Slack channel.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Slack to Datascope. A trigger fires from one place; an action lands in another.

Slack triggers

Datascope actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Location

Tool to create a new location in DataScope with geographic coordinates. Use when you need to register a physical location with name and code identifiers.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get All Answers V2

Tool to retrieve last answers from Datascope forms (limit 200 per request). Use when you need to fetch form submissions with optional filtering by form, user, date range, or location. Supports pagination via offset parameter for retrieving additional batches.

ActionInstant

New Channel Created Trigger

Triggered when a new channel is created in Slack.

TriggerInstant

Get All Answers With Metadata

Tool to retrieve all answers with metadata from the DataScope platform. Returns up to 600 form answers with form metadata, user information, timestamps, and GPS coordinates. Use when you need to fetch submission data with filtering options by form, user, date range, or location.

ActionInstant

Channel Message Received

Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.

TriggerInstant

Get all list elements

Tool to retrieve all items from a specific metadata list in Datascope. Use when you need to fetch all elements belonging to a particular list type (products, locations, customers, etc.).

ActionInstant

Direct Message Received

Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.

TriggerInstant

Get All Locations

Tool to retrieve all locations configured in the DataScope system. Use when you need to access location data including addresses, coordinates, and company associations.

ActionInstant

Message Reaction Added

Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Get Last Tickets

Tool to retrieve the last 5 tickets (findings) from the DataScope system. Use when you need to view recent tickets or findings.

ActionInstant

Message Reaction Removed

Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Get List Element

Tool to retrieve a specific element from a metadata list by type and ID. Use when you need to fetch detailed information about a specific list element such as locations, products, or other metadata objects.

ActionInstant

Reaction Added Trigger

DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.

TriggerInstant

Get Ticket Types

Tool to retrieve available ticket types (findings types) from the DataScope system. Use when you need to access the list of ticket type configurations.

ActionInstant

Connect any two apps with Notis in the middle.

Slack and Datascope, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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