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Start a log search from a support report

Use a concrete Slack report as a cue to look for relevant Datadog logs while the issue details are easy to find.

Trigger

Channel Message Received

Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.

Action

Search logs

Searches datadog logs with advanced filtering capabilities. important notes: - sort parameter is not supported by the datadog logs api and will cause errors - time parameters must be in milliseconds (13-digit unix timestamps) - limit parameter is passed as string to the api - log content is nested under 'content' field in api response useful for troubleshooting, monitoring application behavior, and analyzing log patterns.

Why this helps

You switch between chat and observability tools to reconstruct basic evidence before deciding what to do next.

  • Start evidence gathering from the original report.
  • Reduce repeated context entry during issue investigation.
  • Make log investigation a more consistent next step.

Setup

Build it in a few focused steps.

  • 1Connect Slack and Datadog to Notis once in the portal.
  • 2Create an automation in Automations or tell Notis what outcome you want.
  • 3Give one instruction to search Datadog logs when a Slack channel message reports a specific service issue, using its available service, error, and time context.
  • 4Select Channel Message Received and choose where run reports should appear.
  • 5Test with one real issue report and review the returned logs in Datadog.

Questions about this workflow

What if the message has no service or time context?

Ask Notis to seek the available relevant clues and report when a useful search cannot be formed.

Does this change or delete logs?

No. The Datadog action searches logs.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Slack to Datadog. A trigger fires from one place; an action lands in another.

Slack triggers

Datadog actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Dashboard

Create a dashboard in datadog. dashboards provide customizable visualizations for monitoring your infrastructure, applications, and business metrics in a unified view.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create downtime

Creates a new downtime in datadog to suppress alerts during maintenance windows or planned outages. useful for preventing false alarms during deployments or maintenance.

ActionInstant

New Channel Created Trigger

Triggered when a new channel is created in Slack.

TriggerInstant

Create event

Creates a new event in datadog. events are useful for tracking deployments, outages, configuration changes, and other important occurrences.

ActionInstant

Channel Message Received

Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.

TriggerInstant

Create monitor

Creates a new datadog monitor to track metrics, logs, or other data sources with configurable alerting thresholds and notifications.

ActionInstant

Direct Message Received

Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.

TriggerInstant

Create SLO

Create a service level objective (slo) in datadog. slos help you define and track reliability targets for your services, enabling data-driven decisions about service quality and reliability investments.

ActionInstant

Message Reaction Added

Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Create Synthetic API Test

Create a synthetic api test in datadog. creates a new synthetic api test that continuously monitors api endpoints from multiple locations worldwide. useful for proactive monitoring of api uptime, performance, and functionality.

ActionInstant

Message Reaction Removed

Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.

TriggerInstant

Create Webhook

Create a webhook in datadog. webhooks enable you to receive notifications from datadog monitors and alerts to external services and applications.

ActionInstant

Reaction Added Trigger

DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.

TriggerInstant

Delete Dashboard

Delete a dashboard in datadog. permanently removes a dashboard from your organization. this action cannot be undone. use with caution.

ActionInstant

Connect any two apps with Notis in the middle.

Slack and Datadog, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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