Review a Customer.io segment from your Slack discussion
When a particular segment is already identified, let a Slack request prompt Notis to fetch its Customer.io details for the team to review.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Get Segment Details
Tool to retrieve details of a specific segment. use after identifying the segment id from list segments.
Why this helps
A segment question can stall planning while people leave Slack to locate the right definition.
- Keep a segment review attached to the discussion that needs it.
- Retrieve details for an identified segment without a manual navigation detour.
- Help the team make audience decisions with current context.
Setup
Build it in a few focused steps.
- 1Connect Slack and Customer.io to Notis once in the portal.
- 2Create an automation in the portal or ask Notis conversationally to fetch details when a channel message names a segment and requests its definition.
- 3Choose Slack Channel Message Received as the trigger, select a channel for run reports, and test with one real segment question.
Questions about this workflow
Does this find a segment if no ID is known?
The action retrieves details for a specific segment. Identify the segment first, for example by using Customer.io's segment list.
Will it change segment rules?
No. It only retrieves details for the specified segment.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Customerio. A trigger fires from one place; an action lands in another.
Slack triggers
Customerio actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Suppress Customer Profile
Tool to suppress a person. use when you need to permanently delete a customer's profile and prevent them from being re-added.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Integrations
Tool to retrieve a list of integrations in your workspace. use when you need to discover configured integrations.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Get Messages
Tool to retrieve a list of messages sent from your workspace. use when you need paginated delivery metrics for messages, e.g., list email messages delivered between two timestamps.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Get Segment Details
Tool to retrieve details of a specific segment. use after identifying the segment id from list segments.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Get Segment Membership
Tool to retrieve people in a specific segment. use when you need to page through segment membership after identifying segment id.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Get Segments
Tool to retrieve a list of segments in your workspace. use when you need to fetch all segments after configuring segment rules.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Get Trigger
Tool to retrieve details about a specific trigger. use after triggering a broadcast to confirm its status and metadata.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Get Triggers
Tool to retrieve a list of triggers for a specific broadcast. use after identifying broadcast id to inspect associated triggers.
Connect any two apps with Notis in the middle.
Slack and Customerio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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