Bring Customer.io collection metadata into Slack
When the team needs to know what collections are available, a clear Slack request can prompt Notis to fetch the metadata list from Customer.io.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
List Collections
Tool to list all collections metadata. use when you need to retrieve current details of each collection in your workspace.
Why this helps
Looking up data structures in the middle of a planning conversation can interrupt momentum and scatter context.
- Make collection discovery available from the planning conversation.
- Help the team discuss current metadata instead of relying on memory.
- Reduce a small but disruptive lookup detour.
Setup
Build it in a few focused steps.
- 1Connect Slack and Customer.io to Notis once in the portal.
- 2Create an automation in the portal or ask Notis conversationally to list Customer.io collections when a channel message requests a collection inventory.
- 3Choose Slack Channel Message Received as the trigger, select a channel for run reports, and test with one real inventory request.
Questions about this workflow
Does the action read collection records?
No. It lists collection metadata, not the underlying records.
Can it modify collections?
No. The available action is a read-only metadata lookup.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Customerio. A trigger fires from one place; an action lands in another.
Slack triggers
Customerio actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Suppress Customer Profile
Tool to suppress a person. use when you need to permanently delete a customer's profile and prevent them from being re-added.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Integrations
Tool to retrieve a list of integrations in your workspace. use when you need to discover configured integrations.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Get Messages
Tool to retrieve a list of messages sent from your workspace. use when you need paginated delivery metrics for messages, e.g., list email messages delivered between two timestamps.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Get Segment Details
Tool to retrieve details of a specific segment. use after identifying the segment id from list segments.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Get Segment Membership
Tool to retrieve people in a specific segment. use when you need to page through segment membership after identifying segment id.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Get Segments
Tool to retrieve a list of segments in your workspace. use when you need to fetch all segments after configuring segment rules.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Get Trigger
Tool to retrieve details about a specific trigger. use after triggering a broadcast to confirm its status and metadata.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Get Triggers
Tool to retrieve a list of triggers for a specific broadcast. use after identifying broadcast id to inspect associated triggers.
Connect any two apps with Notis in the middle.
Slack and Customerio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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