Draft a Convolo response from your Slack inbox
Get a first response draft without switching tools or starting from a blank page.
Trigger
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Action
Get Character Response
Tool to generate a response from a ConvAI character based on text or audio input. Use when needing a text or voice reply in an ongoing session.
Why this helps
Answering a customer question can require hunting for the right assistant context before writing even a first draft.
- Create a starting point from the question already shared with you.
- Lower the effort of moving from message triage to a response draft.
- Keep the output connected to the specified character context.
Setup
Build it in a few focused steps.
- 1Connect Slack and Convolo ai to Notis once through the portal.
- 2Create an automation in the portal or ask Notis to generate a draft with the named Convolo character when a DM contains a customer question and enough context.
- 3Choose Direct Message Received as the trigger and select a channel for run reports.
- 4Test with one real DM containing a question and clear character context.
Questions about this workflow
Does this send the response to the customer?
The action generates a character response. The workflow should treat it as a draft for review, not claim it has been sent.
What if the DM lacks context?
Tell Notis to ask for clarification or skip generating a response when character context is missing.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Convolo ai. A trigger fires from one place; an action lands in another.
Slack triggers
Convolo ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Character
Tool to create a new character. Use when you have name, voice type, backstory, and optional actions ready.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Define or Update Character Actions
Tool to define or update the list of actions a character can perform. Use when you need to configure or adjust character capabilities before deployment.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Evaluate Character Performance
Tool to evaluate a character's performance based on interactions. Use after fetching a conversation session and constructing your prompt.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Generate Starter Conversation
Tool to generate starter conversation suggestions for a character. Use when you need opening or follow-up dialogue lines.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Get Character Response
Tool to generate a response from a ConvAI character based on text or audio input. Use when needing a text or voice reply in an ongoing session.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
List Voices
Tool to retrieve the list of available voice types. Use when selecting voices before generating speech.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Set Core AI Settings
Tool to set core AI settings for a character. Use after confirming character existence.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Update Character Backstory
Tool to update a character's backstory. Use when you need to modify the backstory of an existing character after confirming its ID. Only the provided fields will be updated.
Connect any two apps with Notis in the middle.
Slack and Convolo ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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