Find the entry behind a content issue report
Give a reported content problem a focused CMS lookup so someone can investigate with less backtracking.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
GraphQL Content API Query
Tool to execute a GraphQL query against a specified space and environment. Use when fetching Contentful content via GraphQL after obtaining or providing a valid token.
Why this helps
Issue reports may lack a direct CMS reference, delaying investigation and follow-through.
- Help triage begin with the likely related entry.
- Keep issue reports tied to the source discussion.
- Reduce back-and-forth to identify the affected content.
Setup
Build it in a few focused steps.
- 1Connect Slack and Contentful graphql to Notis once in the portal.
- 2Create an automation through the portal or ask Notis in plain language.
- 3Use one instruction asking Notis to query Contentful for the entry related to a Slack message reporting a content issue.
- 4Select the Slack channel message trigger and choose a channel for run reports.
- 5Test with a real report that identifies a page, topic, or broken reference.
Questions about this workflow
Will this fix the content problem?
No. It finds related Contentful data so a person can investigate and decide what to change.
What makes a useful issue report?
Include the affected page, topic, or reference and describe what seems wrong.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Contentful graphql. A trigger fires from one place; an action lands in another.
Slack triggers
Contentful graphql actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get CMA Token
Tool to retrieve a Contentful Management API (CMA) access token. Use when making CMA calls to ensure valid authorization.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
GraphQL Content API Persisted Query
Tool to execute a persisted GraphQL query via its SHA256 hash. Use after registering a query hash to run cached queries by hash. On first call include full query text; thereafter invoke with only hash and variables.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
GraphQL Content API Query
Tool to execute a GraphQL query against a specified space and environment. Use when fetching Contentful content via GraphQL after obtaining or providing a valid token.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
Connect any two apps with Notis in the middle.
Slack and Contentful graphql, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Contentful graphql.